Use our vehicle search and select your vehicle using HSN/TSN, where available, or by choosing the manufacturer, model and engine. The displayed vehicle applications are based on TecDoc data.

Alternatively, you can enter the OE or manufacturer number of your existing component directly into the search field. You will then be shown the products available from us with the corresponding reference number.

Compare the OE or manufacturer number on your existing component with the original and cross-reference numbers listed in the product description.

The TecDoc vehicle application is intended as a selection aid. Matching the part number is essential for the final compatibility check. Please also check the engine, year of manufacture, power output and vehicle type information.

If you are unsure, please contact us before ordering and send us the part number of the old component together with the vehicle details.

The exact contents of the package are specified in the relevant product description and product images.

Seals, screws, copper sealing washers and other accessories are included only if they are expressly listed in the product description or package contents. If you have any questions about what is included, please contact us before ordering.

Our professionally remanufactured fuel injectors are supplied with the corresponding test report inside the package.

The test report documents the tests performed and the measured values recorded for the individual injector.

Our customer service team provides written and telephone support in German, English and French.

We also offer written support in additional languages.

We charge a core deposit for certain exchange items, particularly professionally remanufactured fuel injectors. This helps ensure that the corresponding used component is returned to us after replacement.

Once your old component has arrived and has been clearly matched to your order, we will process the refund of the core deposit paid.

The core deposit can be paid by PayPal, credit card via Stripe or bank transfer.

After completing your order, you will receive a separate message containing the relevant payment details.

The core deposit must be paid within 7 calendar days of receiving our payment details.

If no payment is received within this period, the order may be cancelled. If you expect a delay, please contact us before the payment deadline expires.

The core deposit is €50 for each individual item subject to a core deposit.

If you order several items subject to a core deposit, the deposit will be charged separately for each item.

No. The core deposit must first be paid in full before your order can be dispatched.

Please return the old component only after receiving your order and include the enclosed core return form. This enables us to match the component clearly to your order.

Old components sent without prior agreement may not be identifiable and may be returned to the sender.

You will receive the payment details in a separate message from us. Please use only the payment information provided in that message.

Always include your order number with every payment so that we can allocate it quickly and accurately.

If you have not received the payment details, please check your spam folder or contact our customer service team.

We generally ship our orders using UPS or GLS.

The shipping provider used depends on factors including the destination country, parcel size and individual order. You can select the shipping provider only when this option is offered during checkout.

For exchange items subject to a core deposit, the order will be dispatched once both the purchase price and the required core deposit have been received in full.

In-stock items are then generally processed and dispatched on the same or following working day. Orders received at weekends or on public holidays will be processed on the next working day.

The estimated delivery time depends on the destination country and is displayed during the ordering process.

After dispatch, you will receive a shipping confirmation containing tracking information. Customs clearance, public holidays or delays involving the shipping provider may extend the delivery time for international shipments.

Once your order has been dispatched, you will receive a shipping confirmation by email. This will generally contain a link for tracking your shipment.

Please note that it may take several hours after receiving the shipping confirmation for the shipping provider to update the tracking status.

Unfortunately, collection from our warehouse is not possible. Orders are delivered exclusively through our shipping providers.

The old component must be sent back to us no later than 14 calendar days after you receive your order.

The deadline is met if you dispatch the old component within this 14-day period. Please keep the shipping receipt until the core deposit refund has been completed.

Please contact us before the return deadline expires.

The return period can be extended only with prior express confirmation from our customer service team.

Your order includes a core return form. Please complete the form in full and place it inside the return parcel together with the old component.

Please send the parcel with sufficient postage and, where possible, use a tracked shipping service. The return form enables us to match the old component to your order quickly and accurately.

The customer is responsible for the direct shipping costs of returning the old component.

You may select the shipping provider yourself. We recommend using a tracked shipping service and keeping the shipping receipt.

No. The courier delivering your order cannot collect the old component without a separate shipping order.

Please send the old component as a separate shipment using a shipping provider of your choice.

Please send your old component to the following address:

MK & CC Ersatzteile GmbH
Moselstr. 10
41464 Neuss
Germany

Please place the completed core return form inside the parcel.

Once your old component has arrived and has been successfully matched to your order, we will normally process the refund of the core deposit within 4–5 working days.

The refund will generally be issued using the same payment method used to pay the core deposit. Depending on your bank or payment provider, it may take a few additional days for the credit to appear in your account.

Consumers have the right to withdraw from the purchase contract within 14 days without providing a reason.

The withdrawal period generally begins on the day on which you or a third party designated by you receives the goods. Further information can be found in our Right of Withdrawal policy.

You must clearly inform us of your decision to withdraw from the purchase contract within the withdrawal period.

You can use our online withdrawal form or contact us by email or letter. To meet the deadline, it is sufficient to send your withdrawal notice before the 14-day withdrawal period expires.

The customer is responsible for the direct return shipping costs when exercising the right of withdrawal.

Please send the goods with sufficient postage and, where possible, use a tracked shipping service. Keep the shipping receipt until the return has been completed.

You may unpack and inspect the goods to the same extent as would be possible in a physical shop.

If the goods have been used, installed or put into operation beyond this extent, their value may be reduced. You are responsible for any diminished value only when it results from handling that was not necessary to establish the nature, characteristics and functioning of the goods.

Your statutory warranty rights in relation to a faulty product remain unaffected.

Please contact us before returning the item and describe the fault you have identified. Include your order number and the part number of the affected item.

Depending on the type of fault, additional information such as fault codes, diagnostic logs, test reports, photographs or videos may help us process the claim more quickly. This information assists us with the technical assessment of the case.

Please return the item only after receiving our return instructions. Your statutory warranty rights remain unaffected.

Please contact us before returning any item and wait for our return instructions.

If there is a valid statutory warranty claim, we will cover the return shipping costs necessary for providing the appropriate remedy. Depending on the destination country and individual case, we will either provide a return label or reimburse the necessary cost of a suitable standard return shipment.

A return label is not automatically provided in every case. Additional costs not agreed with us in advance, particularly express or special shipping charges, cannot be covered.

Once the item has arrived, we will inspect the reported fault and inform you about the next steps.

Depending on the inspection result and the applicable legal requirements, the item may be repaired, replaced or refunded. Processing time depends on the product and the extent of the inspection required.

Following a valid withdrawal, we will refund the payments received from you within the statutory period.

We may withhold the refund until we have received the goods or until you have provided evidence that the goods have been returned, whichever occurs first.

The refund will generally be issued using the same payment method used for the original order. Depending on your bank or payment provider, it may take a few additional days for the credit to appear in your account.